For 150 years, we have told the public to bring cats they see outdoors to the shelter. It's no wonder residents, rescue groups and municipal services are now often at odds as animal welfare pivots and embraces a new way. In this session, we'll explain why there are such fundamental disagreements over trap-neuter-return and return-to-home. You'll also learn how to navigate these troubled waters, turn critics into supporters and build the strategies you need to take the lead in feline lifesaving and drive a culture shift in the way your community thinks about cats.